Inquiry Regarding the Status of Measures Following the Corrective Notice (Dated May 29, 2025)
Date: July 7, 2025, 11:58
From: Whistleblower Protection System Office g.koueki24@caa.go.jp
To: Shunsuke Kimura shukku9998@gmail.com
To the Whistleblower,
Greetings.
This is the Whistleblower Protection Office, Director for Whistleblower Protection and Collaboration, Consumer Affairs Agency (hereinafter referred to as “our Agency”).
We are contacting you regarding the matters you inquired about.
【Inquiry Item 1】
As stated in our email dated May 29, 2025 (Reiwa 7), we have "confirmed" the status of the internal whistleblower response system at the subject company and requested that the company ensure the effective operation of said system.
After confirming the company’s response, we have concluded our actions.
【Inquiry Item 2】
As previously noted in our email dated April 28, 2025, the term "confirmation" refers to an external check to verify whether there is any violation regarding the structural maintenance required of the business operator.
Please be advised that individual cases arising from the operation of the system—on which the business is supposed to act—may differ between the whistleblower and the company, possibly resulting in disputes.
In such cases, resolution should be sought through civil procedures such as discussion or litigation.
Therefore, the information you provided in your email dated June 9, 2025, is not directly related to whether there has been a violation in the system maintenance. Based on this, our Agency has no authority to request confirmation or correction from the company based on that information.
【Inquiry Item 3】
As stated above, our confirmation within the scope of our authority has been completed, and we have no current plans or considerations for further action as per your inquiry.
As noted in our email dated April 28, 2025, we understand that you have already taken action, but if you were dismissed as a result of making a whistleblower report, we recommend consulting an appropriate authority such as the Prefectural Labour Bureau or the Bar Association, which have the power to issue orders or recommendations.
For your reference, please see the links below, including a Q&A:
Q: What should I do if I experience dismissal or other disadvantages after making a whistleblower report?
https://www.caa.go.jp/policies/policy/consumer_partnerships/whisleblower_protection_system/faq/faq_006#q2
Osaka Labour Bureau
https://jsite.mhlw.go.jp/osaka-roudoukyoku/hourei_seido_tetsuzuki/kouekituhohogo.html
Osaka Bar Association Consultation Window
https://soudan.osakaben.or.jp/field/report/
Consumer Affairs Agency
Director for Whistleblower Protection and Collaboration
3-1-1 Kasumigaseki, Chiyoda-ku, Tokyo 100-8958
Central Government Building No. 4, 6th Floor
Email: g.koueki24@caa.go.jp
📘 Related Legal Reference
- OECD Guidelines for Multinational Enterprises
-Chapter II: Paragraphs 2, 11
Enterprises should "establish and maintain effective internal procedures" for whistleblower protection and act in good faith upon corrective recommendations issued by national authorities.
• UNCAC Article 33
Protection of reporting persons, especially against retaliation following disclosures.
📎 The original Japanese evidence document (PDF) is attached below for reference.
